Privacy Policy

1. Data Controller Identification

The entity responsible for the collection and processing of your personal information is:

Signal Connect Core
Representative: Han Seoyeon
Address: Han Seoyeon, 91-4 Haseong-ro 67beon-gil, Haseong-myeon, Gimpo-si, Gyeonggi-do 10006, South Korea
Phone: 031-512-8379
Privacy Inquiries: info@signalconnectcore.click

2. Information We Collect

We collect only information necessary to deliver and schedule our technical coaching services:

• Contact Information: Your full name, corporate or personal email address, and company name when submitted via our intake form.
• Technical Hardware Telemetry: Machine models, hashboard firmware versions, ambient room temperatures, and anonymized voltage/error logs voluntarily provided for diagnostic reviews.
• Session Records: Communication records, scheduling timestamps, and clinic completion notes.
• Technical Log Data: Basic server access logs (IP address, browser user-agent, timestamp) collected strictly for website security and operational performance.

3. Purpose and Legal Basis for Processing

We process your data for the following legitimate purposes:

• To evaluate your hardware intake brief and prepare custom diagnostic recommendations.
• To coordinate, schedule, and conduct live virtual lab coaching sessions.
• To respond to electronic inquiries and fulfill educational service agreements.
• To comply with statutory tax, accounting, and legal record-keeping obligations in South Korea.

4. Data Retention Period

We retain personal intake information and technical logs only for as long as necessary to fulfill the coaching engagement, typically for a period of up to 12 months following clinic completion, after which data is securely erased or anonymized unless longer retention is mandated by applicable tax or commercial regulations in the Republic of Korea.

5. Sharing & International Transfers

Signal Connect Core does not sell, rent, or monetize your personal or technical data. Data may only be processed by trusted infrastructure service providers (e.g., secure email hosting, cloud backup systems) operating under strict data processing agreements. If data is transferred internationally for remote session hosting, we ensure robust encryption and compliance with international standards.

6. Your Rights as a Data Subject

Under South Korea's Personal Information Protection Act (PIPA) and relevant international regulations (such as the GDPR where applicable), you have the right to:

• Request access to the personal data we maintain about you.
• Request the correction of inaccurate or incomplete records.
• Request the deletion or destruction of your personal data.
• Object to or restrict the processing of your data.

To exercise any of these rights, please submit a written request to info@signalconnectcore.click.

7. Cookies and Tracking

For detailed information on how we utilize cookies and how you can manage your preferences, please consult our dedicated Cookie Policy.